Privacy Policy

1. Introduction

Welcome to PEwise ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at pewise.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account or purchase a course, we collect:

• Full name
• Email address
• Profile picture (via Google OAuth)
• Exam date (optional)
• Payment information (processed securely through Stripe)

2.2 Usage Data

We automatically collect information about how you use our Service:

• Course progress and completion rates
• Video watch time and lesson activity
• Quiz and practice exam attempts and scores
• Login history and last access dates
• Device information (browser type, IP address, operating system)

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site traffic via Google Analytics
• Track advertising performance (Google Ads)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process payments and manage your enrollment
• Track your course progress and provide personalized learning experience
• Send you course updates, reminders, and important notifications
• Respond to your questions and support requests
• Send promotional emails (you can opt-out anytime)
• Analyze usage patterns to improve our content and platform
• Comply with legal obligations

4. Third-Party Services

4.1 Authentication

We use Google OAuth for authentication. When you sign in with Google, we receive your email, name, and profile picture from Google. Please review the Google Privacy Policy for information on how they handle your data.

4.2 Payment Processing

We use Stripe to process payments. We do not store your full credit card information. Stripe collects and processes your payment data according to their Privacy Policy.

4.3 Analytics and Advertising

We use the following third-party services:

• Google Analytics - Website traffic and user behavior analysis
• Google Ads - Advertising and conversion tracking

4.4 Email Delivery

We use Resend to send transactional and promotional emails. Your email address and name are shared with Resend for delivery purposes only.

4.5 YouTube API Services

PEwise uses YouTube API Services to publish our own educational videos to our own YouTube channel. We do not access, collect, store, or share any YouTube user data belonging to visitors of this website or viewers of our channel. The only account our software accesses is the PEwise channel owner's own YouTube account, and the only data stored is the identifier of a video we have uploaded ourselves.

By using YouTube API Services we are bound by the YouTube Terms of Service. Please also review the Google Privacy Policy to understand how Google handles data.

In addition to our normal procedure for deleting stored data, described in section 7 below, you can revoke our application's access to your data at any time through the Google security settings page.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encrypted connections (HTTPS/SSL)
• Secure authentication via NextAuth.js
• Password hashing (we never store plain-text passwords)
• Regular security audits and updates
• Restricted access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing emails
• Restriction: Limit how we use your data

To exercise these rights, contact us at support@pewise.com.

7. Data Retention

We retain your personal information for as long as:

• Your account is active
• Necessary to provide our Service
• Required by law (e.g., tax records, transaction history)

If you request account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@pewise.com
• Website: https://pewise.com